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Spa Policies/Etiquette

Our Vision

Our highly trained staff’s priority is to transform your
body and spirit with our grade-a facials, massages, nail
services, body treatments, and waxing services.

Spa Arrival and Etiquette

  • Please arrive 15 Minutes prior to single services and 30 Minutes before packages.
  • If guests arrive late, service times may be shortened to avoid schedule delays and will be charged at full value.
  • Please leave valuables at home. We are not responsible for lost, damaged, or stolen items.
  • Please speak softly and refrain from using cell phones while in the spa.
  • Robes and wraps available upon request.
  • Gratuity is not included in service prices and is greatly appreciated.
  • Gift certificates are non-refundable and cannot be redeemed for cash. We are not responsible for lost or stolen gift certificates.

Spa Policies

  • Appointments are Required for Spa Services
  • A Credit Card is required to reserve appointments
  • A 24-Hour Cancellation or Rescheduling notice is required for all single services; 72-Hour notice for multiple services and packages. All changes must be made during business hours.
  • Clients will receive courtesy appointment reminders.
  • Non-Compliance with our cancellation policy will result in charges up to full value.
  • Please notify reservation staff if guest(s) are pregnant or have any allergies. Note: Prenatal massages can only be performed after the first trimester is complete (13+ weeks).
  • Staff will promote safe and responsible drinking by recognizing the signs of intoxication, and in keeping with the law, not serve clients past the point of intoxication. (Non-alcoholic beverages available.)
  • We kindly request that children do not accompany you to your spa visit. All children (5-16yrs) receiving services must be accompanied by a parent/guardian for the entire duration of their visit.